Frequently Asked Questions
Everything you need to know about shopping with Carve Designs.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking link so you can monitor its progress in real-time.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Exchanges are always free, while returns for a refund may incur a small restocking fee.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our designs are tailored for a true-to-size fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Are your materials sustainably sourced?
At Carve Designs, we prioritize eco-friendly fabrics including organic cotton, recycled polyester, and Tencel to ensure our fashion has a minimal footprint on the planet.